Patient Information

Over time we have developed an all-day appointment policy. This policy works best for efficiency and reduces delays.

1. Appointments can be made via our appointment request form here or by calling us on 09782434.
2. Urgent appointments can be obtained by calling our reception on 097 82434 daily. If a medical emergency occurs call 999 or 112 
3. For appointments please let us know whether you wish to attend the Doctor or the Nurse and please provide us with any other details that might help us to schedule your appointment promptly and allocate the appropriate time required. 
4. If you are not able to attend your appointment, we would appreciate it if appointments are cancelled in a timely fashion.

We observe a 48-hour policy notice policy for prescriptions to ensure accuracy and safety for our patients and reduce the potential of human error. You can order your prescription by clicking the e-script option here or by phoning 097 82434

Patients should be able to 

1. State the medications that they require
2. State medications are no longer required and the reason for the same is to reduce the risk of prescribing unnecessary medications and to provide accurate patient records.
3. Allocate a pharmacy of choice

The out-of-hours services are run by a combination of local GP’s and the assistance of Westdoc (0818 360 000). Please call Swanick Family Practice on 097 82434 to get the details of the doctor on duty for out-of-hours services Monday to Sunday.

Process: When contacting the out-of-hours services, an appointment will be offered if necessary. Details of the out-of-hours consultation are issued to your registered GP on the following day.

You may get Illness Benefit from the Department of Employment Affairs and Social Protection (DEASP) if you cannot work because you are sick or ill.  You must get a medical certificate called a ‘Certificate of Incapacity for Work’ from your GP – which can now be submitted electronically by the GP through a secure system. Your GP completes the Illness Benefit certificate. Your GP can sometimes provide one Illness Benefit certificate to cover the duration of your illness, sometimes you will need to return for further review. You must send a paper Illness Benefit claim form (IB1) by freepost to the Department of Employment Affairs & Social Protection to open your claim. 

Your employer may require you to provide a medical certificate (‘sick note/work cert’ from your GP) when you are on sick leave. For example, you may have to provide a medical certificate if you are out sick for more than 2 or 3 consecutive days. 

Please note that you must see a GP to receive an illness benefit certificate or medical certificate. If you need to extend either cert, you may submit the below form and we will contact you if you need to be reviewed by a GP.

Please note we observe a 48-hour policy notice policy.