Swanick Family Practice is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards where applicable.
Our Commitment
We aim to make our website accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a globally recognised set of guidelines for improving web accessibility.
We understand that an accessible online store is essential to ensure that all users — including those with disabilities — can independently browse, select, and purchase products.
As part of our commitment, we aim to provide an inclusive shopping experience that works well with screen readers, keyboard navigation, and other assistive technologies.
Measures We’re Taking
To support accessibility, we are:
- Conducting ongoing audits and reviews of our website
- Identifying and prioritising issues that affect usability
- Working towards WCAG 2.1 AA conformance where feasible
- Including accessibility considerations in our design and development processes
- Providing training and guidance to our web team
- Collaborating with developers and designers to improve accessibility across product listings, cart, and checkout processes
- Reviewing third-party integrations (such as payment gateways and review widgets) to ensure they meet accessibility requirements
Known Issues
We are aware that some parts of this website may not be fully accessible. We are currently reviewing the site to identify and address the following potential issues:
- Some colour contrasts may not meet minimum requirements.
- Certain form elements may need improved labelling.
- Some headings may be out of order for screen readers or other assistive technologies.
- Keyboard navigation users may encounter issues using the navigation.
- Some third-party payment or checkout elements may not yet meet full accessibility standards.
- Filtering and product sorting controls may require improvement for full keyboard and screen reader compatibility.
- Product image galleries may not yet have complete text alternatives.
We are currently undertaking a phased review of our online store to improve accessibility across all major customer touchpoints, including product detail pages, cart functionality, and checkout steps.
Feedback and Contact
If you encounter any accessibility barriers while trying to complete a purchase or use the website, please don’t hesitate to contact us. We will do our best to offer an alternative method or assist you directly.
Contact Email: admin@swanickfamilypractice.ie
We aim to respond to feedback within 15 working days.
Statement Preparation
This statement was prepared on: 24 June 2025.
It was last reviewed on: 24 June 2025.
It will be reviewed annually or as significant changes are made to the website.
